# eID



# eID - Install the Belgium eID app to access government related pages

(For **AG** please follow this [link](https://docs.isb.be/books/isb-repository/page/eid-accessing-the-ig-website-using-the-belgium-id).)

Open the Self-Service Software Portal and install the Belgium eID app.

[![install_software.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/LstYS8U32xEHWilp-install-software.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/LstYS8U32xEHWilp-install-software.JPG)

Once installed you will have 2 pop-ups:

<table border="1" id="bkmrk--0" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 50%;">[![image-1633697614258.png](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/Ca7uzQxkEsAkk1fH-image-1633697614258.png)](https://docs.isb.be/uploads/images/gallery/2021-10/Ca7uzQxkEsAkk1fH-image-1633697614258.png)

</td><td style="width: 50%;">[![image-1633697604568.png](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/Z2dSC24dzS8raCmd-image-1633697604568.png)](https://docs.isb.be/uploads/images/gallery/2021-10/Z2dSC24dzS8raCmd-image-1633697604568.png)

</td></tr></tbody></table>

For government related pages (ex. My Minfin, Ma Sante, etc.) please use Safary and find the log-in page for your needs.

<table border="1" id="bkmrk--1" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 50%;">[![image-1633698044362.png](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/5twwUQnTMqOnOFnP-image-1633698044362.png)](https://docs.isb.be/uploads/images/gallery/2021-10/5twwUQnTMqOnOFnP-image-1633698044362.png)</td><td style="width: 50%;">[![image-1633698097970.png](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/JpZq5y0DKOtLPWUv-image-1633698097970.png)](https://docs.isb.be/uploads/images/gallery/2021-10/JpZq5y0DKOtLPWUv-image-1633698097970.png)

</td></tr></tbody></table>

When prompted, insert your card in the card reader, log-in, select the certificate with your name in the next pop-up, click continue, and insert you ID Card pin code.

# eID - Accessing the AG website using the Belgium ID - initial setup

**AG** only works on Chrome for now, and it requires installing an extension and an app. We are working on a more streamlined solution.

Please go to the [AG login page](https://myglobalbenefits.aginsurance.be/en/Pages/home.aspx) and log in.

[![login.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/btmoTWtVGXUoi90L-login.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/btmoTWtVGXUoi90L-login.JPG)

Select e-ID and agree with the terms of use.

[![login2.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/DNu5Cg0WHIvlMXzh-login2.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/DNu5Cg0WHIvlMXzh-login2.JPG)

Install the Chrome extension as requested.

[![install_add_on.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/KuXVu5ZAXUczXWNi-install-add-on.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/KuXVu5ZAXUczXWNi-install-add-on.JPG)

The website will also automatically download the app needed to interact with your card reader. Please do not install it from the Chrome download bar. Please open the Downloads folder and install it from there.

[![install_sconnect_0.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/ETuHLs7G2kWKVP9N-install-sconnect-0.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/ETuHLs7G2kWKVP9N-install-sconnect-0.JPG)

Go through the installation steps.

[![install_sconnect.JPG](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/PyE54BFJh6pwx1s4-install-sconnect.JPG)](https://docs.isb.be/uploads/images/gallery/2021-10/PyE54BFJh6pwx1s4-install-sconnect.JPG)

And back to the AG page in Chrome. Insert your eID pin to log in.

[![Screenshot 2021-10-11 at 09.41.22.png](https://docs.isb.be/uploads/images/gallery/2021-10/scaled-1680-/HkWDJT7WwZQA6kmn-screenshot-2021-10-11-at-09-41-22.png)](https://docs.isb.be/uploads/images/gallery/2021-10/HkWDJT7WwZQA6kmn-screenshot-2021-10-11-at-09-41-22.png)