ISB Repository
To see the Employees' specific documentation please log in using your ISB account and password.
Adobe
Acrobat, Photoshop, Premiere, etc.
Backup Your Data
How to save everything before changing the hardware that you use or before you depart with ISB.
Take Your Google Data With You - for Teachers and Staff
Google Data After you leave, your ISB account will be deactivated. Your content will be dele...
Take Your Google Data With You - for Students
Google Data In December, after you leave, your ISB account will be deactivated. Your content...
Transfer Your Browser Bookmarks
Chrome The easiest option for Chrome is to sign in and sync. This will sync your bookmarks as we...
Bugs and fixes
It's not a bug - just a feature.
Clevershare (Mac) - spinning wheel - fix
If, after you press Start Mirroring, you encounter the spinning wheel of death and the ap...
Clevershare (Mac) - no sound or wrong output - fix
First, please make sure that the Mac, the Interactive Display, and the player (Youtube, V...
Chrome Problems and Fixes
How to Clear Cache, Restart, Update Lately, Chrome started to misbehave – not loading pages, fai...
Office - Word, Excel, PowerPoint - No editing rights
If you discover that Word, Excel, PowerPoint, or any other Office apps, do not let you edit your ...
Copiers and Printers
Xerox Copiers - First Log in - New users
If the copier is in standby, scan your card or press the Home button to wake it up. ...
Xerox Copiers - Copy, Print, Scan (work in progress)
If the copier is on standby, scan your card or press the Home button to wake it up. ...
Xerox Copiers - Enlarge/Reduce
From Copier: Sign in, place the originals on the glass, and choose Copy. Scroll to 'Reduce / Enl...
Xerox Copiers - Booklets
Please keep in mind that not all copiers are created equal; only some of them can make a booklet,...
XeroX-Paparcut Missing on Mac? Install it from Self-Service
If XeroX-Papercut is not in your list of printers, please install it from the Self-Service portal...
XeroX-Paparcut Missing on Windows? Install it from \\paper
If you cannot find the new XeroX-Papercut printer in your list of printers, please open a folder ...
Xerox Printing - Jobs Stuck in the Queue - Fixes
If you cannot find your queue, please open it from System Properties (settings) - scroll down to ...
eID
eID - Install the Belgium eID app to access government related pages
(For AG please follow this link.) Open the Self-Service Software Portal and install the Belgium ...
eID - Accessing the AG website using the Belgium ID - initial setup
AG only works on Chrome for now, and it requires installing an extension and an app. We are worki...
G-Mail, Sheets, Docs, Drive, Slides, etc.
Take Your Google Data With You - for Teachers and Staff
Google Data If needed, it is possible to export all of your Google data. Your ISB account wi...
Take Your Google Data With You - for Students
Google Data In December, after you leave, your ISB account will be deactivated. Your content...
How to access 2 email accounts and their associated Drives simultaneously
Open the Chrome user’s menu by clicking on your picture in the upper-right corner and click on + ...
Chrome - Clear Cache
If Chrome displays a page incorrectly or it fails to sign you in, clear the cache and try again. ...
Chrome - Enable Spell Check
To activate the spellcheck in Chrome, please open the Customize Menu (1) and click on Settings (2...
Interactive Displays
HOWTOs and resources
Hardware introduction (the screen itself)
Powering on and off / stand by Changing inputs (Windows OPS, Android OPS, Miracast / Apple TV) ...
Side View of the Interactive Display - Ports and Connectivity
You can use the PC's module ports to: Connect any USB devices - like cameras, microscop...
Android Lookaround
Explore and manage files Cleverstore Other apps (apps can be requested and “pushed” to screens...
Whiteboarding (Notes app)
While on the Android (LUX) module, click on the side arrows to make the side menu show up.Select ...
Windows Lookaround
Log in, Search, Explorer, Chrome, Lynx, On-Screen Keyboard, Lock and Sign out. To access the PC ...
Lynx - Basic User Manual, Icon Guide and HOWTOs
Click to open the Lynx Installation Guide (for Mac users - Lynx was automatically installed on al...
File Stream (Google Drive)
Login and functionality. File Stream is an app that adds your Google Drive as a drive/folder in ...
Clevershare
(communication between the screen and PC, Macs and iPads) Clevershare lets every ISB user connec...
Connect to an Interactive Display using Apple TV
Make sure that the device (Mac, iPad, or iPhone) is connected to the ISB or the ISBConnec...
Connect to an Interactive Display using Miracast (CH, MS and HS)
Make sure that the Windows or Android device is connected to the ISB or the ISBConnect wi...
Camera Sign In - Windows Hello Setup
Privacy concerns? Scanning your face is not mandatory. It is just one of the ways you can log ...
Sign out - Shut down
If you press the Power Button for a second, the computer doesn't shut down or sign you out. The I...
iPads
Apple Classroom
Apple Classroom
Classroom is installed on all teacher's iPads. If you need Classroom on a different iPad please s...
Shared iPads ES
Initial setup and other essential things that you need to know. Please assign an iPad to the ...
Shared iPads HS Art
Initial setup and other essential things that you need to know. Please assign an iPad to the stu...
Mac, getting started
Tips and tricks for beginners.
Where are my menus? (File, Save As, Print, Insert, etc.)
On macOS, the majority of the apps do not carry the menu bar on top of their windows. The menu is...
How do I minimize, maximize, close an app, exit full screen?
The usual buttons for minimze, maximize/full screen, and close, are moved from the upper-right co...
How do I take a screenshot?
Press together Shift, Command, and 3. A thumbnail with the screenshot will appear in the lower...
What about my keyboard shortcuts? (Copy-paste, print, find, etc.)
For most of them, use the '⌘ command' key instead of the Windows' darling, Ctrl. You can find un...
Where are my Documents, Apps, Downloads?
On a Mac, My Computer (or File Explorer) is called Finder (1). Its shortcut is usually the first ...
Mac - Install Software - Self Service
Self Service is a software distribution platform from where you can install apps on Mac machines....
Zoom Setup
1. Click here to Update or install Zoom or install via the Self-Service Portal (ISB Logo) 2. O...
Automatically Delete Files in Bin after 30 Days
Automatically Delete Files in Bin after 30 Days By default, on the Mac laptops, your recycle bin...
Getting Mac Version Information
To get the current version of Mac you have installed, follow these steps: Click the Apple logo i...
Installing Zoom for students
1. To install the Zoom app on your laptop, click on this link. 2. In the pop-up window, select ...
Setting Up Zoom for Students
To make sure your camera, microphone and screen sharing works on your computer, please follow t...
Update MacOS
Due to changes in how macOS is being updated, you cannot update your school computer by going int...
Accessing ISB Drives
ISB has many drives. To connect to one, follow these steps: Open a Finder window: In the t...
Microsoft Authenticator app (setup)
Using the Authenticator app instead of the phone/text system is more convenient, secure, and most...
Office Suite
Word, Excell, PowerPoint, etc.
Projectors
Projectors - How to Connect to the Projector in the Atrium.
Open the cabinet and take the tablet out. (Please ask the HS’ General Office or the IT depar...
Projectors - How to Connect to the Projector in the Annex
Safety first: This projector uses a laser beam to project, please avoid looking at the operat...
Software Installation
How to install the most requested software yourself.
VPN
Wireless
ISB Connect, ISB, How, Where, What.
Wireless – ISB Connect, ISB, How, What, Where
This information can only be viewed by ISB employees. Please Log In (upper-right corner) using yo...
Connect to ISB (we are deprecating the Mac network)
We are going to remove the Mac wireless network in a couple of days. If you are still connected ...
Connect to ISBConnect
ISBConnect is our guest WiFi network and can be accessed by anybody. Before connecting, please ...
Powerschool
Teams
Install Teams and log in (Mac)
If Teams is not already installed on your computer, you can use Self Service to install it: Op...
Install the Google Teams add-on
In your Google calendar, open the right panel and select the plus sign.If the panel is hidden, se...
Schedule a Teams meeting
If you are here for a refresher, please click here to jump directly to the Google-Teams calendar ...
Teams Meeting Options
How to: change the Lobby settings; Co-organizers (Co-teachers); Who can present; Allow mic or cam...
Wildix Phones
Wildix Chrome Extension and Portal Login
To access, set up, and manage the extra capabilities of our phone system, please start by install...
Forward calls to your mobile
To activate the forwarding function, open https://isb2.wildixin.com/collaboration/ login and go t...
Forward calls when away
To forward calls to another extension, your mobile phone, or your voicemail. To activate the for...
Redirect calls to your voicemail
To activate the forwarding function while away from your office or on vacation, open https://isb2...
Voicemail (listen, delete, save, etc.)
You can listen to, delete, sort, save, and forward your voicemails by logging into https://isb2.w...
Setup the function keys (speed dial)
To configure the white buttons adjacent to the phone screen, open https://isb2.wildixin.com/colla...
Send a fax
If you need to send a fax, open https://isb2.wildixin.com/collaboration/ login and click on the b...
See the ISB telephone list
To search for and call any of the users/extensions. Open https://isb2.wildixin.com/collaboration...
See the history of your calls.
Missed calls / received / rejected / etc. Open https://isb2.wildixin.com/collaboration/ login an...
Wildix on your mobile
Call any of the ISB extensions from your mobile phone. Check your missed calls, voicemails, and t...